1. Information We Collect

We may collect the following types of personal information:

a) Personal Information

• Full Name
• Phone Number
• Email Address
• Address
• Any details submitted through appointment or contact forms

b) Health-related Information

• Medical details voluntarily shared by patients for consultation or treatment

c) Technical Information

• IP address
• Browser type
• Device information
• Pages visited and time spent on the website

2. How We Use Your Information

We use your information for the following purposes:

• To schedule and manage appointments
• To provide healthcare services and respond to inquiries
• To improve our website and services
• To maintain medical records (where applicable)
• To comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information.

We may share your data only in the following cases:

• With medical professionals involved in your treatment
• With service providers assisting in website or operations
• When required by law, court order, or government authority
• In emergency situations to protect patient health and safety

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from:

• Unauthorized access
• Data breaches
• Misuse or disclosure

However, please note that no internet transmission is completely secure.

5. Cookies and Tracking Technologies

Our website may use cookies to:

• Improve user experience
• Analyze website traffic
• Enhance functionality

You can disable cookies through your browser settings.

6. Data Retention

We retain your personal information only as long as necessary for:

• Medical and operational purposes
• Legal and regulatory compliance

After that, your data is securely deleted or anonymized.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction of incorrect information
• Request deletion of your data (subject to legal requirements)
• Withdraw consent (where applicable)

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our services are not intended for children without parental or guardian consent. We do not knowingly collect data from minors without authorization.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• Fatma Hospital
• Address: Line Bazar, Near Kaptan Pul, Rambagh, Purnea, Bihar – 854301
• Phone: 9297933313 / 9065528676
• Email: fatmahospitalpurnea@gmail.com